What makes your store and your service stand out? Learn how to make the most of what you offer, draw customers to your store and to your community with Record Setting Retail!

Serving the World Citizen

How do you welcome visitors from around the world and create an enjoyable experience, for them and for you? This course will build your awareness of cultural differences so you can communicate effectively and provide great service, no matter what the nationality. After all, respect and service require no translation!

Selling Memories

Why do people shop when they travel? It’s about more than just merchandise… it’s about the whole experience. They want to take home memories and share them with friends and family. This course will help you make those connections for customers by engaging their emotions and creating positive experiences as you increase your sales, help you develop strategies for increasing word of mouth and understand the unique sales demands of international visitors.

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