Peer to Supervisor

In dynamic retail businesses employees may be promoted quickly. This course will help to smooth the transition from peer to supervisor. Participants learn the nature of a supervisor’s role and responsibilities, the qualities of a good supervisor, ways to avoid common mistakes and how to identify and develop specific strategies to deal with daily challenges to become an effective new supervisor.

TOPICS INCLUDE:
• Making the Transition from Employee to Leader
• The Supervisor’s Role and Responsibilities
• Organization and Control
• Leading Your Team